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Customer Service Advisor – Home Working
Role Profile:
**Must be based in Newcastle and surrounding areas**
Contract: Temporary to Permanent
Hourly Rate: £10.42ph- Paid Weekly
Full Time: Flexible Monday – Friday between 8am – 6pm
Role Overview:
We are looking for confident, energetic individuals for a Customer Service role in theNewcastle. This role involves taking inbound Customer Service calls; no Sales!
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth.
Responsibilities:
· Build rapport with customers in a consultative manner
· Listen to the customers’ needs to ensure a positive and unique solution to their queries
· Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
· Ensure all administration is completed accurately
Customer Service Experience is required for this position.
If you are interested, please apply now!
INDCCP
To apply for this job please visit www.cv-library.co.uk.