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Work From Home Customer Sales Advisor Permanent Birmingham

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– Minimum 12 Months of Experience within Contact Centre based position

– Sales/Upselling experience

Employment Type: Full-time – permanent

Working Hours: 37.5 hours per week, working across five days.

Pay: Starting Salary of £20,000. 6-month salary reviews with a potential for salary to be increased to £24,000. Uncapped bonus structure, with average bonus around £300 – £400 per month.

Must be flexible to work shifts between the hours of 8am-8pm Mon- Fri, 9am-6pm Sat/Sun.

Responsibilities of a Customer Sales Through Service Advisor

Build rapport with customers in a consultative manner

Listen to the customer's needs to ensure a positive and unique solution to their queries

Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides

Processing travel insurance policies for customers.

Promote and up-sell a number of company products and services.

Ensure all administration is completed accurately

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