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Customer Service Advisor – Working From Home
** We will only be considering applicants based in Newcastle & surrounding areas **
Multiple start dates throughout May and June!
Role Profile
100% Home Based role
Contract: Temporary to Permanent, 37.5 hours per week
Working Hours: Flexible Monday – Friday 8am-6pm; No weekends!
Paid Training: 1 week of full time training 9am – 5pm (Home based Training)
Hourly Rate: £10.42
Role Overview
We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This is an inbound Customer Service role, with no Sales!
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth.
Responsibilities
Build rapport with customers in a consultative manner
Listen to the customer's needs to ensure a positive and unique solution to their queries
Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
Ensure all administration is completed accurately
Customer Service Experience is required for this position.
If you are interested please apply now!
INDCCP
To apply for this job please visit www.cv-library.co.uk.