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Work From Home – Newcastle Permanent Newcastle upon Tyne

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Customer Service Advisor – Working From Home

** We will only be considering applicants based in Newcastle & surrounding areas **

Multiple start dates throughout May and June!

Role Profile

100% Home Based role

Contract: Temporary to Permanent, 37.5 hours per week

Working Hours: Flexible Monday – Friday 8am-6pm; No weekends!

Paid Training: 1 week of full time training 9am – 5pm (Home based Training)

Hourly Rate: £10.42
Role Overview 

We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This is an inbound Customer Service role, with no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth. 


Build rapport with customers in a consultative manner
Listen to the customer's needs to ensure a positive and unique solution to their queries
Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
Ensure all administration is completed accurately
Customer Service Experience is required for this position.

If you are interested please apply now!


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